Privacy Policy

Destination Pass is committed to protecting your privacy and handles personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. What we collect

When you buy a pass we collect your name, email address, phone number and postal address, the details of the pass and bookings you make, and payment confirmation details. Card details are entered directly with our payment processor (Stripe) and are not stored by us.

2. How we use it

We use your information to issue and manage your pass, to create your admission bookings with the relevant attractions, to send you booking confirmations and sign-in links, and to provide support. We do not sell your personal information.

3. Who we share it with

To deliver your pass we share the necessary booking details with the attractions you choose to visit (via their ticketing provider, 123Tix) and with our payment processor (Stripe). These parties handle your information under their own privacy obligations.

4. Cookies

We use essential cookies to keep you signed in to your pass portal and to keep the site secure. We do not use cookies for advertising.

5. Data security & retention

We take reasonable steps to protect your information from misuse and unauthorised access. We retain pass and booking records for as long as needed to provide the service and to meet our legal and accounting obligations.

6. Access & corrections

You may request access to, or correction of, the personal information we hold about you. Contact hello@demo.invalid to make a request.

7. Contact

We welcome any privacy question or complaint. Contact hello@demo.invalid.